Frequently Asked Questions

As professionals, we follow all mandates, rules, and regulations. By breaking the rules, our business' reputation can forever be tarnished but even more importantly is the health and safety of all our clients, their guests, my staff, and my family. 

We're slowly moving to a more "normal" way of life here on Oahu and the surrounding islands - we still encourage you to stay proactive on all the changing regulations and to keep informed with any or new rules. If you need help getting information, we'll do our best to help. 

**Note we're fully vaccinated - get yours too: https://www.oneoahu.org/vaccine **

Please read through these questions and answers. If you have questions that are not clear after reading the following items, please contract your principal videographer.

Q. How soon should I book? Sooner or later?

A. The short is answer is as soon as possible. The right answer is when you have your venue booked - this way, you're not scrambling for a venue and also not being bombarded by other vendors asking where your event will be.  We're honored to be on your vendor list, but we won't commit unless you have a venue already booked (i.e. hotel, beach, park, private estate, etc.). 

Q. Is it possible to video everyone at the wedding ceremony and reception? How long do you work with us on the day of our wedding?

A. No, it is normally not possible to guarantee that everyone will be filmed. As a general rule with our films, we focus solely on the bride and groom. If you want to make sure that a specific family member is filmed, you must contact us before the wedding. We will stay at the event until we get the footage we need to finish your film. If there is an event that will take place later in the evening, please let us know ahead of time so that we can make arrangements in our schedules.

Q. What's the difference between a Ceremony ONLY edit and your wedding highlight film?

A. A ceremony ONLY edit, is just a cinematic recording of your ceremony from start to finish. The ceremony edit does not include any formals done after the ceremony. Ceremony only edits are a multi-camera setup up to 3-5 cameras may be used dependent on space and time of ceremony and venue.

A wedding highlight film includes footage from the time we start filming.  For example when shooting an elopement, you'll receive the ceremony/elopement service with the included formal session that follows. Wedding highlight films range from 3 to 12 minutes dependent on which package you decide to get. Length and price can be found here: https://yeefilms.com/wedding-events

Q. What if there's a surprise performance? Will I get an additional charge?

A. We love surprises just as much as you do, but we request that we have a heads up. Our sole purpose is to capture your special day, but some surprises take longer than others and we need to make sure we plan accordingly to ensure we are properly equipped to capture any surprises. We charge extra for surprises especially if we are not aware of (and only if you want a copy of the special performance). It's in your best interest to keep your wedding planner informed so that we can be properly equipped for any surprises. For more information please contact your principle videographer.

Q. How do you edit our film?

A. The way we shoot and edit your film is by using candid camera film shooting and editing techniques. This means that your entire day (contracted hours) will be condensed into a highlight film based on your wedding package. Also please note, that we only include the most important moments from the wedding ceremony and reception. 

Q. Can you film and edit like someone else or in a different style? 

A. No, our style has been developed over time to where we are now. In fact we're always evolving and constantly adjusting our craft. If you want a specific style, and are not in love with ours - we may not be a great fit. We highly encourage all of our clients to browse our videos to see if they love how we film. We are more than happy to refer some amazing video companies as well. 

Q. What if I want to use a specific song (cover songs included), can I do that? I do own the rights to the song, what then?

A. The answer is no, we do not encourage or endorse copyright infringement. As creatives ourselves we value that music is a form of expression and we will not use any song we don't own the rights to. We exclusively use music from these sites: www.audiio.com, www.artilist.io, www.soundstripe.com and www.musicbed.com 

For more a more in depth explanation, please click on the button below.

If you do own the rights to a specific song, we'll need written consent to use the song from all entities who own the rights to that particular song. 

Q. Do you film in 4K? 

A. Yes, starting in 2021 all films will be delivered in 4K resolution (3840x2106). 

Q. Do you offer drone services?

A. Yes we do, drone services require an additional $400 per package. We also have access to stock drone footage if you prefer not to pay for drone services. We only use certified drone pilots for this service. Due to the nature of inclement weather, the flight of the drone isn't guaranteed to take flight for the safety of the property, guests, and the pilot.  Also, we are at the mercy of the hotels/property/private estates etc. on what they allow in terms of drone capture (we abide by ALL rules and laws). Luckily, in Hawaii we have almost year round sunshine.

Q. Do you offer underwater photo/video services?

A. Yes we do, and an additional $500/hr charge will be included to your package for this special type of filming.  Just like drones, this requires "specialized equipment" and underwater filming techniques, we only use professionals for this type of service. Due to the nature of inclement weather, the underwater filming isn't guaranteed for the safety of the guests, our clients, and cinematographer. 

Q. How do you deliver photos?

A. Photos are delivered digitally only. You'll receive a link to your photos where you can download, share, and buy prints. The link will remain open for 3 months.

Q. How many photos will I receive?

A. Amount of photos are based on which package you choose, which range from 25 edited photos to 150+ edited photos.

Q. Do you offer RAW picture files? 

A. Only jpeg files are delivered.

Q. How long does it take to finish editing our film? Can we make changes to the final film?

A. We finish editing your film in 6 - 8 weeks.  During the busy seasons March - September, editing times can increase to 8 - 10 weeks as well as during the Holiday season, editing times can increase to 10 - 14 weeks. 

We allow changes to the final film only if mistakes were made by Your Everyday Epic Films LLC's end.  Such mistakes include misspellings and other "specific" changes, which were discussed with us ahead of time. Other changes to the final film can be made, but there will be an additional charge per hour to do so. Changes to the final film, which were not caused by Your Everyday Epic Films LLC, are billed at a rate of US $400.00 per hour with a minimum of 2 hours charged. These charges are not meant to be a deterrent, but changes to the final film that were not discussed with us ahead of time still take a great deal of additional editing time and excess resources.

Q. How do we get our wedding films when you are finished?

A. We will send an email to the point of contact with downloading and viewing options. All of our films are delivered on a custom website (via Vidflow) your videos will be hosted for 10 years. This service allows for viewing on AppleTv and AndroidTV. 

Q. Do you offer RAW footage? 

A. Yes and No, for all of my wedding couples RAW footage is free....well almost. You just need to buy your own storage (HDD/SSD) + shipping costs. Delivered at a lower resolution thrown onto a single timeline edit. 

For a more in depth explanation please click the link below.

Your happiness is priority number one for us. We highly encourage you to read through the entirety of your contract when booking us. If you have any questions, please ask before signing the contract.